FAQ's

General


What is Betfect?

Betfect is a unique sport-betting platform that allows you to place, share and copy bets with your friends, in order to enjoy betting like never before. Betfect is NOT a bookmaker, and you can only place bets once you have connected to one of our betting partners’ accounts.


Why should I use Betfect?

If you like to share tips and bets with your friends but struggled to find an efficient method of doing so or if you have no experience with sport betting and you need a guide, Betfect is the platform for you. Follow the top players, and the chances of winning will be enhanced.


How do I set my privacy and sharing settings?

If you select "private" only you will be able to see that particular bet, while if you set the option to "Public", the whole community will benefit from your knowledge!


Does Betfect know the credentials of my betting account?

No, when you log-in to your betting account, Betfect is unable to see your password. This ensure the maximum security possible.


How do I reset my Password?

Go to Account Settings---> Send Reset Link.


How do I view or change my Account details?

Go to Account Settings and you can change your details from there.


Social


How to sign up / sign in on our website?

1. We believe in power of social media and therefore we allow all our users to sign up via their Facebook account.
2. Alternatively you can sign up via E-mail. You will then receive a confirmation email and once you confirm your email, then you are in!


Is using Betfect free of charge?

Yes! It’s totally free! no small prints, no bullshit!


How can I follow people?

1. Simply go on “People” page and click on “follow” button underneath the user’s picture.
2. Alternatively, click on any user’s picture which will take you to their profile then click the “follow” button.


Can I unfollow?

1. Go to the person’s profile you want to unfollow.
2. Move your mouse cursor over the “Following” button and click.


How can I message other users?

You can click on the “envelope” on top right of your screen.


How does the leader board work?

You are positioned in the leader-board depending on your profit percentage, placed bets, number of followers/following you have. Keep working hard and you will climb the ladder of fame!


Betting


How do I place a bet via Betfect?

Betfect is NOT a betting provider. In order to place a bet on Betfect you firstly need to associate your existing betting account or create a new one with our partners.


I placed a bet, where is it now?

You can see your bet both on the home feed, on the bet section of your profile feed and betting history. Moreover, to keep up with your most recent bets, you can keep an eye on the two most recent bets you have placed in the “Recent” tab on the right.


Private/ Public?

Although we know you love to share and discuss your bets with your friends, we understand if you want to keep some bets for yourself ;). In order to do so, select the public/private option on the bet-slip (right side). Don’t worry, even though you will see it in the home feed, you will friend will never know! But why not share the love?


I won a bet, where can I see the outcome?

On the betting history you will be able to see all the information you are looking for, including the money outcome.


Where's my Betting History?

You can access your Betting History both from Recent Tab and from the window menu on top right.


How can I copy a bet?

Simply click on “Copy” button on the bet-slip that you think could be a winning bet-slip!


How can I share my bet?

1. You can share when you place a bet.
2. You can share someone else’s bet.
3. You can also share your winning bet-slip!

Simply click on the social media icon of your preference on the bottom right of your bet-slip. Share your bet with your friends/world via Facebook, Twitter or E-mail.


Can I share an already existing/settled bet?

Yes! Simply follow the same procedure of sharing a bet. Just click on the share button on the bet-slip.


How can I include a message with my bet?

Insert your message where it states “Write about your bet!” i.e. “What you guys think of this?”


How can I tag my friends to my bet?

Use the “@” when inserting your message with your bet-slip i.e. “check my bet-slip @john maybe you can learn something”.


I won a bet but I haven’t received my winnings?

We can reassure you the money is there, just refresh you’re betting account by reconnecting your account with our betting partners.


How do I manage my connected bookmaker accounts?

Once you have logged in with your betting account, you can manage your funds both from the navigation bar and from Account Settings > Connected Accounts section.


Betfect Talk


What is Betfect Talk?

Betfect Talk is designed for everyone where sports and betting related questions are asked, answered, edited and organized by its community of users.


How can I ask a question or leave an entry?

Once you’ve signed up for Betfect by connecting with Facebook or registering via Email, you can then add questions or start a discussion.

1 - Go to Betfect Talk page.
2 - Click on the title section and enter your question or start a discussion
3 - Fill in the description section
4 - Click on Post


How can you reply?

You need to sign up on Betfect to be able to reply, ask questions or leave entries. You can either register via email address or by using a social log in. Once you have logged in simply click on the reply button, enter your comment and then finally click reply!


What is an upvote?

When you see a good answer on Betfect Talk, upvote it. Your votes help people see good answers and the most popular questions.


How to Claim up to £50 FREE BET?


1 – Register on Betfect

2 – Link your account with Ladbrokes under the settings on your account and put the promo code F50 during the registration

3 – Place a single bet with deposit a minimum GBP/EUR 5 or more on any sport and Labdrokes will match your stake with a Free Bet of up to GBP/EUR 50.

PLACE A BET NOW

Full details up to £50 free bet terms & condition of Ladbrokes


1. New Online and Mobile Ladbrokes customers: Simply register today & enter the correct promo code, deposit a minimum of GBP/EUR 5 and then place a single bet of GBP/EUR 5 or more on any sport and we will match your stake with a Free Bet of up to GBP/EUR 50.
2. Correct promo code must be entered at time of registration, otherwise free bet will not be applied.
3. Offer not available through telephone betting or in Ladbrokes retail shops.
4. Free Bet token must be used within 7 days of award, otherwise it will expire.
5. You must be aged 18 years or over to bet and participate in this promotion.
6. In order to qualify for each Free Bet the initiating bet must be placed on odds of 1/2 or over.
7. Qualifying bet must be a GBP/EUR 5 or more placed on any sport. Only the win parts of each-way bets qualify. Tote or pools bets do not qualify for the promotion.
8. The Free Bet will be credited on placement of the qualifying bet and must be redeemed online or on mobile or tablet.
9. Free Bets are non-refundable. The Free Bet stake is not included in any returns.
10. Duplicate accounts will not qualify for this free bet offer. Only 'one new account offer' per person, household address, email address, debit/credit card number, or IP address is allowed.
11. Ladbrokes reserves the right to restrict bonuses to individual customers at its discretion.
12. A Void bet does not count as qualifying to trigger the free bet.
13. Free Bet must be used in it's entirety on any sport and cannot be split into multiple stakes. A Free bet token cannot be partially redeemed. If you attempt to place a bet for a lesser total stake than the value of your Free bet, the remaining value of the Free Bet will be void.
14. Free bets cannot be redeemed on Poker, Casino, Games, Bingo, Financials, Lottos, Virtuals or be used to fund tote, pool or lottery bets.
15. Redeemed Free Bet will not count towards qualification to view streamed events.
16. This promotion is not available in conjunction with any other new customer free bet offer.
17. Free bet tokens do not count towards qualifying for any other promotional offers.
18. Offer is only open to new customers living in the United Kingdom and Republic of Ireland.
19. Ladbrokes accepts no responsibility for system or connection problems that might affect any end user during the promotion.
20. Certain In-Play markets are settled by an external company therefore your free bet may take up to 24 hours to be assigned to your account. If your free bet is not credited within 24 hours please contact our Customer Service - By email: care@ladbrokes.com or Call 0800 731 41 71 (from the UK), +44 208 429 79 71 (from outside of the UK).
21. Ladbrokes may determine at its sole discretion whether it believes different entries or accounts are connected to the same person, using whatever methods it deems appropriate.
22. If the terms of the offer are breached or there is evidence of a series of bets placed by a customer or group of customers, enhanced payments, Free Bets or any other promotional offer results in guaranteed customer profits irrespective of the outcome, whether individually or as part of a group, Ladbrokes reserve the right to reclaim the bonus element of such offers and in their absolute discretion either settle bets at the correct odds, void the free bets or void any bet funded by the deposit bonus.
23. In addition Ladbrokes reserve the right to levy an administration charge on the customer up to the value of the deposit bonus, Free Bet or additional payment to cover administrative costs. We further reserve the right to ask any customer to provide sufficient documentation for us to be satisfied in our absolute discretion as to the customer's identity prior to us crediting any free bet or offer to their account.
24. In the event of a breach of these terms and conditions Ladbrokes reserve the right to take such action as it deems appropriate in its absolute discretion.
25. The promoter is Ladbrokes Sportsbook LP, a limited partnership registered in Gibraltar, number 44, whose registered office is 57/63 Line Wall Road, Gibraltar.

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